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Posts by Ritesh Varma

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About Ritesh Varma
Ritesh Varma is a Business Technology enthusiast who loves working on Business Problems and providing solutions which are in tune with the latest in technology, innovations, business and business models. Through his 2 decades of experiences in Digitally Transforming Banks, Financial Services, Insurance and Enterprises, he has worked with multiple organisations globally, sometimes challenging the obvious. This is an attempt by Ritesh to share his knowledge and experiences with the fellow colleagues to benefit and learn from.
adult blur bottle close up
Posted inCustomer Service Thoughts Uncategorized

Great Onboarding only is not enough to deliver a great customer experience..

... to build loyalty automate all customer touch-points In various management classes and in the industry, we are preached that “CUSTOMER is the King”. It is also made to believe…
Posted by By Ritesh Varma April 24, 2022
Digital, Low Code and Elephants
Posted inLOW CODE Technology Thoughts

Digital, Low Code and Elephants

Wishing you all and your families a very happy and prosperous New Year 2022!! Well, with Delta still prevailing, Omicron in the midst, we welcomed the new year with a…
Posted by By Ritesh Varma January 2, 2022
man with binary code projected on his face
Posted inTechnology Thoughts

Is Digital And Low Code, Technology Or Ideology…

It feels good to be back. The past few months have been of reckoning, soul searching and ideating. Photo by Anete Lusina on Pexels.com As the world opens up and…
Posted by By Ritesh Varma September 13, 2021
low angle photography of man jumping
Posted inSanity Uncategorized

6 attitudes to elevate sanity in insane times

"A new Blog every fortnight" was the promise that I made to myself and to the subscribers. For the past 1.5 months I have failed miserably on it. I had…
Posted by By Ritesh Varma May 1, 2021
South Africa, Y2K: The year of reckoning
Posted inExperiences Travelogue - SA Y2K

South Africa, Y2K: The year of reckoning

The year was 2000. The world was anticipating on how the software designed for the Y2K Bug would react. The humankind survived a millennium against Nostradameus predictions of a dooms…
Posted by By Ritesh Varma March 2, 2021No Comments
CBDC – The new AVATAR of Commercial Payments
Posted inCBDC Payments Thoughts

CBDC – The new AVATAR of Commercial Payments

The Commercial Central Bank Digital Currency is slated to be the next revolution in the payments. The latest PoC of Project Aber goes to prove that the Central Banks are really serious about the concept. Built on DLT Technology, it depends on trust and is envisaged to be secure, safe and hassle free.
Posted by By Ritesh Varma January 17, 2021No Comments
The Great Reset: 7 Things that 2020 calibrated for the BFS Industry…
Posted inPost Covid Banking Thoughts

The Great Reset: 7 Things that 2020 calibrated for the BFS Industry…

This is the last in my 3 blogs series for COVID and BFS industry... While we all breathe a sigh of relief as 2020 goes by and hope 2021 would…
Posted by By Ritesh Varma January 2, 20212 Comments
wood people woman desk
Posted inPost Covid Banking Thoughts

The Changed Relation between a Customer and the Bank…

In my last blog we talked about what the banks would look like in the post covid era. I know enough has been written on it and many have speculated…
Posted by By Ritesh Varma December 30, 20202 Comments
making a payment with a debit card
Posted inPost Covid Banking Thoughts

Banking in the Post COVID era… Digital??

Good Day! This is in continuation to my teaser earlier on my experiments with experiences.  I am throwing a pebble in the pond and ruffling a few feathers but I…
Posted by By Ritesh Varma December 30, 2020No Comments
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